DO NOt Call List

Here is information about creating a profile on the registry and accessing your main office's subscription to area codes. Please note that when we refer to the "organization" below, we're actually talking about you, the individual agent.

In order to look up telephone numbers on the National Do Not Call Registry you must first have a profile on the registry and then access to a subscription that includes any area codes that you want to search in.

You can use the following steps to Create A Profile for your organization. When you finish the process successfully, your Organization ID, Representative Password, and Downloader Password will be issued to you immediately. They are not sent by separate email.

1. Go to https://telemarketing.donotcall.gov.

2. Click on REGISTER under NEW USERS.

3. You will be taken to the REGISTRY OVERVIEW page. Please read the information on this page to get an idea of how the registry works. When you’re finished, click the CONTINUE TO CREATE A PROFILE button at the bottom of the page.

4. Complete the ORGANIZATION INFORMATION section of the CREATE A PROFILE page. For the Organization Name we suggest that you use your main office's Organization Name *plus your initials*. THIS IS IMPORTANT as it will allow us to determine which account belongs to you if you have lost or misplaced your log in information. We also recommend that you use your SSN to create the account, as this is actually your own account.

(Make sure that you follow all the formatting requirements, such as putting dashes "-" in your phone numbers, and, if you're in the United States, the International Country Code will be "001"). Select the appropriate Organization Function for your organization (if you're going to be sharing the Subscription Account Number (SAN) from your main office, make sure to select TELEMARKETER OR SERVICE PROVIDER (TM/SP). For definitions of the various functions, please go to:

https://telemarketing.donotcall.gov/faq/faqbusiness.aspx#definitions

5. Complete the AUTHORIZED REPRESENTATIVE section of the CREATE A PROFILE page.

6. If the information is accurate, click the SUBMIT button.

7. If you have errors, they will appear at the top of the ORGANIZATION INFORMATION section. You must resolve all errors in order to complete your profile.

8. If you clicked CREATE PROFILE, the CREATE A PROFILE - CERTIFICATION page will appear. You MUST certify that your organization will comply with the requirements of the National Registry. If you agree, click the YES button, and then the CERTIFY AND CONTINUE button. If you do not, your registration will be canceled.

9. The CREATE A PROFILE – COMPLETE page will appear. This page provides you with your Organization ID, Representative Password and Download Password. You should PRINT THIS PAGE for your records. Be careful, clicking on any of the links on this page will take you away from it, and you won't be able to return, so print before you click. Once you have printed this page, you should close the registry. It will need to be closed so that you can activate the account.

10. Your organization will receive an email from TMRegister@donotcall.gov with instructions to click on a link in the email to activate your profile. The email will come to the address that was listed for your Authorized Representative. When you click on the link, you must log in with your Representative password to activate the account. If you don’t receive the email within two hours, you should contact your local email administrator to make sure that emails from the “donotcall.gov” domain are allowed to pass through your server. You should also contact us, the National Do Not Call Registry Telemarketer Help Desk at tmhelp@donotcall.gov. You will not be able to log into your account until it has been activated. Once you have activated your account you are now registered on the National Do Not Call Registry.

11. Once you have successfully created your profile and can log into the registry, your next step will be to add the Subscription Account Number (SAN) of your main office to your Clients List.

1. Log into the profile you created and go to MANAGE CLIENTS.
   
2. On that page, under where it says "Add a Client's Subscription Account Number (SAN) to Your List", click on the link that says “Enter a client’s SAN…”
   
3. On the next page enter the SAN and Organization ID from your main office, and click CONTINUE.
   
4. If the information is correct, submit it and then you will be able to use DOWNLOAD PHONE NUMBERS to access data from the subscription of your main office.